Privacy Policy

This Privacy Policy describes how Clear Indicia collects, uses, and discloses personal information when you visit clearindicia.com, use our services, or otherwise communicate with us.

By accessing or using the service, you acknowledge the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes to our practices, the product, or applicable legal and regulatory requirements.

When we do, we will post the revised version on this page, update the last-updated date, and take any additional steps required by applicable law.

We collect personal information depending on how you interact with Clear Indicia, including when you visit the site, create an account, submit conversation material for analysis, or contact us for support.

We use that information to operate the service, deliver analysis results, secure accounts, communicate with you, comply with legal obligations, and improve the product.

What personal information we collect

The categories of personal information we collect depend on the features you use and the information you choose to provide.

Information you provide directly

• Contact details such as your name and email address.
• Account details such as your login credentials.
• Conversation content, attachments, notes, and other material you submit for analysis.
• Customer-support information you include when you contact us.
• Billing or transaction details if they are needed to administer a paid service.

Some features require certain information in order to work. If you do not provide it, you may not be able to use those features.

Information we collect through cookies and usage logs

We may automatically collect usage information about how you access and use the site or your account, including device details, browser details, IP address, network information, and interaction data. We do this using cookies and similar technologies.

Information we obtain from third parties

We may also receive information from service providers and partners that help us operate the product, such as vendors that support hosting, authentication, security, analytics, customer support, or communications.

Any information we receive from third parties will be handled in accordance with this Privacy Policy.

How we use personal information

• To provide the service, including account access, analysis processing, report delivery, and support.
• To secure the platform, detect misuse, and investigate fraud or abuse.
• To communicate with you about your account, service updates, or support requests.
• To understand product usage and improve the reliability, safety, and usefulness of the service.
• To comply with legal obligations and enforce our terms and policies.

Like many websites, we use cookies to remember preferences, support core functionality, and better understand how visitors use the site.

Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject them. Blocking cookies may affect some site functionality.

We may disclose personal information to third parties where needed to operate the service or comply with the law. Examples include:

• Service providers that host, secure, maintain, or support the product on our behalf.
• Analytics, communications, or operational vendors that help us understand and improve the service.
• Professional advisers, regulators, or authorities when disclosure is required by law or reasonably necessary to protect rights, safety, or the service.
• Counterparties involved in a corporate transaction such as a merger, financing, reorganization, or sale of assets.

We do not use or disclose sensitive personal information to infer characteristics about you.

If you deliberately share reports, excerpts, or other materials with other people, the information in that shared content may become visible to them.

The site may also link to third-party websites or services that we do not control. If you follow those links, you should review the third party's privacy and security practices for yourself.

The service is not intended for use by children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and address the issue.

We use administrative, technical, and organizational measures designed to protect personal information, but no security measure is perfect.

We retain personal information for as long as reasonably necessary to provide the service, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on where you live, you may have rights in relation to your personal information, including rights to:

• Access or know what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request a copy of certain information in portable form.
• Object to or restrict certain processing activities.
• Withdraw consent where we rely on consent.
• Manage non-essential communications preferences.

We may need to verify your identity before fulfilling a request, and we may decline a request where permitted by law.

If you have concerns about how we process personal information, please contact us first. Depending on your jurisdiction, you may also have the right to lodge a complaint with a regulator or data protection authority.

Your personal information may be processed in countries other than the one where you live. Where required, we rely on appropriate safeguards for international transfers.

If you have questions about this Privacy Policy or would like to exercise a privacy right, please use the support contact channel made available in the product or on the site.